Get in TouchContact

For efficient, accurate, and timely communication, we strongly encourage email wherever possible. Please use the directory below to reach the right team for your question.

Who to Contact

New Patient Intake & Second Opinions
John Biggins, PhD
Director of Clinical Research
John.Biggins@mountsinai.org
Yansi Carranza, MPA
Administrative Coordinator for Neuroscience
Yansi.Carranza@mountsinai.org
Contact Intake Team
For questions about Becoming a patient·Second opinion reviews·Submitting medical records & imaging
Medical Neurology
Ilene S. Ruhoy, MD, PhD
Neurologist & Medical Director · External clinical consultant
For inquiries regarding Atria-based neurologic consultation with Dr. Ruhoy, please contact membership@atria.org.
For questions about Medical management·Neurologic consultation
Surgical Scheduling
Dawn Verity
Surgical Coordinator
Dawn.Verity@mountsinai.org
For questions about Procedural & surgical scheduling·Presurgical testing & clearance·Preoperative logistics
Established Patient Follow-Up
Irene Pendergast
Executive Assistant to Dr. Bolognese
Hilda.Pendergast@mountsinai.org
For questions about Follow-up appointments
Insurance Authorizations
Ivania Solorzano
Manager of Neurosurgical Insurance Integrity
Ivania.Solorzano@mountsinai.org
For questions about Insurance authorizations & approvals
Administrative Support
Catherine Soto, MBA, BSN, RN, CCRN
Neuroscience Service Line Administrator
Catherine.Soto@mountsinai.org
Yansi Carranza, MPA
Administrative Coordinator for Neuroscience
Yansi.Carranza@mountsinai.org
International Patients
Irene Pendergast
Executive Assistant to Dr. Bolognese
Hilda.Pendergast@mountsinai.org
For questions about Planning your visit from outside the U.S.·Travel-related scheduling·Coordinating consultations, testing & surgical planning in a single visit, when appropriate

Postoperative Care & Clinical Questions

One email · all recipients

For postoperative care, clinical questions after surgery, medication questions, or symptom concerns, please send one email addressed to all three members of the clinical care team:

Jaclyn Hunter, MS, PA-C
Clinical Director, Perioperative Team
Jaclyn.Hunter@mountsinai.org
Philip Papadimas, PA-C
Physician Assistant to Dr. Bolognese
philip.papadimas@mountsinai.org
Paolo A. Bolognese, MD
Surgical Director
pbolognese@chiarieds.com
Email Clinical Care Team
Incision or Wound Healing Concerns

For incision or wound healing concerns, please include Dr. Xipoleas in the same email to the postoperative care team:

George Xipoleas, MD
Plastic & Reconstructive Surgeon
Gxipoleas@lipsg.com
Please include a clear, in-focus digital photograph with your email.
Email Clinical Care Team + Dr Xipoleas

Hospital Location

Mount Sinai South Nassau
One Healthy Way
Oceanside, NY 11572 Center for Neuro-EDS & Craniospinal Disorders
Get Directions

Emergency Information

This website and email communications are not intended for urgent or emergency medical care.

For medical emergencies or severe, rapidly worsening symptoms, please call 911 or seek immediate medical attention.